Mission

To acquire, install, implement, maintain and operate enterprise servers and systems for administrative support, academic research, academic instruction, and electronic messaging. Department activities include 24 X 7 data-center operation, administrative production control, systems engineering, systems administration, data-file backups and restores, systems security, electronic-mail processing, and disaster recovery.

Goals

• Provide quality systems engineering, systems administration, and computer operations support for the new administrative, central academic, electronic messaging, and legacy enterprise systems.

• Acquire and implement a new SUN Enterprise database server in order to adequately support the Student Information System (Banner).

• Consolidate servers where appropriate and cost effective while maintaining systems security and optimal performance.

• Upgrade the MEMO Messaging Server in order to provide enhanced functionality.

• Leverage systems management techniques in order to proactively monitor and analyze performance problems, bottlenecks, or subsystem failures on mission critical enterprise servers.

• Complete the upgrade of the mason cluster in order to improve supportability and performance of central-facility servers for academic support.

• Develop a preliminary plan, including concept of operation, for the proposed disaster recovery site at Prince William IIIa.

• Develop a three-year plan for ES&O highlighting concept of operations. The plan will include proposed staffing and training requirements.